giant eagle complaints

There was a manager standing at front of store with one cashier checking out a long line of customers. GE card number 78012 I would highly recommend shopping here. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Maybe Pittsburgh City Council can wake you up. I gave her the substitutions and one additional item. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Working for curbside sucked. Start your review today. Category Food & Beverages. Great service on Curbside Pickup in Erie! I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. GAS. Desired outcome: Absurd! 108 total complaints in the last 3 years. Flu shots are only available from 10a-6p. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. So i activated an offer for spend $150 get $10 bonus. Leave a review. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. This is the Lancaster Ohio store. Our only son was born @ Magee Womens Hospital in Pittsburg . You're always welcome here We would like to show you a description here but the site won't allow us. I even ask someone to get one out for me but they would not. I ordered my food and got my receipt. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! The apple turnovers were made with mushy applesauce and were tasteless. WHY would you allow such a sick person to work and spread germs to your customers???? You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Large croissants. Giant eagle unwilling to offer anything related to customer care. I think i talked to a team lead? This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. nav-opener. I placed an online order for a cake at your location in cleveland on Chagrin rd. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Tip for consumers:Please be nice to the people that serve you. I let her know I have health issues so can't wear one. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. My family member luckily get only one 15 minus brake a day! Thank you for contact support. BBB Business Profiles generally cover a three-year reporting period. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: Submitting a response indicates a willingness to work with customers to make things right. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Extremely poor customer service at #43 township of pine market district. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. BBB is here to help. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. No one seemed to care about the mistake made in the store. I placed an online order on December 23, 2022. Block Spam Calls. Regina Zajac, [protected] [protected]@zoominternet.net. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Click here to get notifications about new complaints of Giant Eagle. I have been going back and forth with customer service about a $10 bonus perk i never got. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. 814-734-5036 Giant Eagle Pharmacy. 3. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. I have made 3 complaints to your service department about the condition of your in store wheelchair. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! The employee came up to me after my cart was full and I was almost ready to check out. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Giant Eagle, Inc. Desired outcome: Giant Eagle Pharmacy caller complaints. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Everyone I talk to keeps telling me they will get back with me the next day. Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Hello, For the price I paid, I am very disappointed in the quality. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. We use dedicated people and clever technology to safeguard our platform. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . 0 Views . No, it is too hard for them to comprehend. It's more of an inconvenience than a convenience. Better Business Bureau: As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. I explained exactly as above and as she is my child - its really no ones business. This is over a $300 charge. Other customers heard this and couldn't believe it either. 38 complaints closed in the last 12 months. Shed light on the availability of medication needs brought to someones attention. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. She rudely told me to re-up order my food and wait in line again. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. In hopes to fix this issue for me and other customers for future. Mandates are NOT law! What they do NOT tell you is that now, if you buy one, it's down to $1.25! It's so fast and easy. It was never added on. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. BBB Business Profiles may not be reproduced for sales or promotional purposes. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. I'll go to Kroger's from now on. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Made formal complaint with Customer Care. I am a conservative person & I really like Giant Eagle! So I have called repeatedly and was told the discount would be added, but it never has been. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . I have a family to feed and I am very upset. Is this your company? It goes against our guidelines to offer incentives for reviews. I love that the fruit and vegetable selection is top notch. So they keep putting out thinking it's fixed. I don't know what was up her skirt today but it was totally uncalled for. So, off to Rite Aide i go! If she was helping it would not be anyone to watch! Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. I fought over the phone and through email for 2 weeks, when I asked for a refund. Desired outcome: Last friday, I placed an order for pickup at Giant Eagle. Team Leader Review. So this made me wonder why a team member even recommended I do this to begin with. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Immediately a woman who works there came over and started bagging my items while I was scanning them. 3, Report #1504161 . Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere.

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