It's also on retail PVR set-top boxes from Humax. Thanks very much, good for the Planet as well as my wallet. Teslin Fake Id, She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Once you stop paying for the BT TV package it works exactly the same as any other Humax box. Ordered a replacement Seagate drive, followed the procedure above and happy days!! Ignore the above. Thanks so much for taking the time to document this. I have a BT TV pro box and am having recurring issues streaming content from via the Now TV app. Remove the bottom of the box leaving the PCB resting inside the lid. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; var removeEvent = function(evt, handler) { He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. I read that the beeping probably means the HD has failed. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. And of course the new property having a working aerial. Thanks Again! Very clear instructions. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Fortunately, whether you're dealing with signal loss, missing channels, distorted or pixelated picture, spotty audio, a faulty . The new hard drive wont be damaged by installing it in the YouView box. BT Vision+ Pace DiT7431/052B Box. If it is within the coverage of a main transmitter, or one of the bigger relays, you should get the lot. How To Become A Commercial Diver In South Africa, Replay: La communication oculaire, la performance visuelle le champs visuelle et la rponse au prnom / , Replay: Trouble de dficit de lattention hyperactivit (TDAH)/ , Formation : Gestion des troubles des comportements anime par mme Ibtissam Benzahra. Is there much difference these days?? Thanks for the update Steve. I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. Is it faster with the SSD & how big was the ssd I have a 320g is that big enough. New replacement drive works a treat. I couldnt even get the box as far as the maintenance road which I can with the failed (beeping) old disc, or without a disc in at all. And, yes, once youve got to the Maintenance mode screen and selected Software Reset you do have to suffer a few minutes with a blank screen! BT TV Box Not Working. ok thank you so i will lose all my recordings but any more i make will be ok ? Thanks, M. Hi Miles, you might find that the drive does not need formatting from maintenance mode. If you have an Internet Mode enabled box, or the BT TV Box Mini you don't need to have the aerial plugged in, it just needs to be connected to the internet. window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/","svgExt":".svg","source":{"concatemoji":"http:\/\/www.centreyasmine.com\/wp-includes\/js\/wp-emoji-release.min.js?ver=4.9.18"}}; Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. As I said above I unplugged the Internet from it for that day but that's probably not required. YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. Bought the 500gb seagate drive, 30, fitted it, and box was up and running in 10 minutes! removeEvent(evts[i], logHuman); !function(e,a,t){var n,r,o,i=a.createElement("canvas"),p=i.getContext&&i.getContext("2d");function s(e,t){var a=String.fromCharCode;p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,e),0,0);e=i.toDataURL();return p.clearRect(0,0,i.width,i.height),p.fillText(a.apply(this,t),0,0),e===i.toDataURL()}function c(e){var t=a.createElement("script");t.src=e,t.defer=t.type="text/javascript",a.getElementsByTagName("head")[0].appendChild(t)}for(o=Array("flag","emoji"),t.supports={everything:!0,everythingExceptFlag:!0},r=0;r From Box management select Power & standby. A moderator in the BT Forum has confirmed that the box will still work after cancelling. I found them when our box started humming a tune and I wanted to know how to take the thing apart. Thanks! It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. But it still doesnt work same as before, it wont enter maintenance mode and doesnt load. I read your very clear article/instuctions,easy to follow bought a new hard drive the same as original (ebay)as recommendation.Start to finish 30 minutes,worked first time.So from a box that as due for the bin is now better than newmany thankswill check out your website again. Select Done *Settings can be found via the cog in the top right corner of the Menu. PS. It generally starts fine then hits a fault after around 40-45 minutes - at this time look for what might be wrong the BT TV box has lost all apps and has lost the internet connection. Which Sunglasses Are Worn On The Mallorca Files? I had a spare 640GB drive from a laptop with a broken screen. Thanks for your very clear easy to follow instructions which helped this 69yo silver surfer fix his box in minutes!! Not tried the BT Vision option but I wouldn't expect that to work. Ktm Rc16 2021, Hi, Just replaced hard drive working fine thanks for the info . Thanks very much, your procedure worked a treat. 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. Followed your instructions and couldnt have been easier. I successfully managed to replace a failed Seagate hard drive with a 1Tb Western Digital. There is no point even trying. Saved over 100 on buying a new box. Moral here is buy a new drive, not refurbished, especially if your old drive has fully stopped spinning. hi will a buffalo hd-pvu2 500 gig work in it. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. I expect so, but you won't receive any of Plusnet's pay tv services. Weve reviewed the YouView+ box to give you our take on it, plus some tips and tricks to get the most out of your set-top box. Squeezing the plug should release the latch on it. It now appears to be working fine. All good Cheers! Would it have helped if Id found a way to reformat the replacement disc first? Just to add to the above. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. Hi, You can now undo the 4 screws holding the hard drive in place. I can confirm also that my youview box supplied from BT still functions as normal and my 30 days notice ended 27th December. On demand and PVR works fine. We followed the user guide instructions and Googled every possible solution without luck. After following your instructions everything works a treat. Start a topic. Box now perfect. Why YouView; . I then turned it all off for a minute and then back on. Get in touch Need more help? they wont fully emerge from their rubber mounts and will stay under the metal shield but they will release the drive. !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? The box should function (more or less) as a Freeview Play box. Welcome to the Digital Spy forums. 08h00 19h00 Tous les jours. Gripper, Very helpful instructions thanks so much! As I said above I unplugged the Internet from it for that day but that's probably not required. margin: 0 .07em !important; Channel Nakoni Alamat Ng Pilipinas, Presumably the new drive needs to be the same make and model, or at least the same size. (function(url){ Obviously you will no longer get box updates from BT. Note: Replacing the hard drive in your YouView box means you might lose all the recordings on your old hard drive. Visit our full contacts page here thanks again. Reading Time: 4 minutes There's nothing worse than encountering BT YouView box problems when you're already comfortable in bed or on your couch while watching your favourite show or movie. Thanks for the quick response and here are some related questions.. "version": "4.9.18", I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) I was told by BT yesterday that if I cancel my 5 per month TV package, then some of the functions of my BT-supplied YouView box will stop working. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. Thanks for the guide! Youview is a TV service that provides more than 70 live digital channels. It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. Had already begun ordering a new box, and about to get my failed box recycled when I found your instructions. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. Just replaced the drive in my YouView box using the above clear, concise instructions..! We always conscious about the amount of energy we use. Alan Michael Sugar, Baron Sugar (born 24 March 1947) is a British business magnate, media personality, author, politician and political adviser. I also told their staff I had been told it will keep working and got mixed responses, they just don't know and would prefer to get the extra subscription. Watch Shop Bd, Votre adresse de messagerie ne sera pas publie. fbq('track', 'PageView', { All rights reserved. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Any ideas? Thank you. I then initialised the drive but didnt format it (using Windows 10 disk manager) but that made no difference. Any feedback welcome- thanks. All you'll do is end up getting frustrated and angry with BT. It is headquartered in Mumbai, Maharashtra. Thank you again! 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Then came across your site. It seems its due to HDCP? 9h22 04-06-2019 The wording of the email reads like a demand not an optional choice and there is no mention at all of adherence to electrical waste regulations or recycling etc. Id rather try everything before I replace the disk. When I follow the procedure to enter maintenance mode I get a blank screen. Hi, Without trying to enter maintenance mode it just loops around the loading screens and doesnt boot. Press and hold the reset button on the right-hand side of the box. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. They will only unscrew partially i.e. Teslin Fake Id, http://community.bt.com/t5/YouView-fr. Everything works perfect thanks to your easy to understand instructions. Chichester OFCOM, maybe. FOR SALE! So count me as completely and utterly confused! As I said above I unplugged the Internet from it for that day but that's probably not required. Thought I was going to have to spend 150 on new one. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. 10h30. Ordered a new hard drive and have installed using your clear instructions. Just to let you all know, this is still going on. It happened fairly soon after the latest update that was released at the end of Jan 2021. See the table below for links to buy the different makes and sizes of YouView Hard Drive. Channel Nakoni Alamat Ng Pilipinas, Connect to your broadband hub over wi-fi, or use the 1.5m ethernet cable we'll send out with the box. *Settings can be found via the cog in the top right corner of the Menu. We thought it would . The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. YouView is supposed to be a box you can use without a subscription. After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. Works fine now. We need to access Maintenance Mode from the start up screen. Thanks for the tips Steve! Place the PCB back in the bottom half of its casing. Watch Shop Bd, http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. No, you need to get a BT Broadband package if you want to watch BT TV. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. Unfortunately it turned out that it wasnt the HDD causing a T4000 to enter a Maintenance Mode spiral-of-death. The BT YouView box is basically a Humax box with a bit of extra software for the BT On Demand/BT specific extra channels. window.wfLogHumanRan = true; document.addEventListener(evt, handler, false); Many Thanks..! Hope this helps any future users. BT's YouView boxes let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW. You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. Had to remove the large heat sick under the PCB to get the old hard-drive to slide out. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. I tried to run disk check. This is obvious if the old hard disk is broken, but if you are just upgrading your box with a larger hard drive the new drive will become married to the box. Fantastically well-written guide, thank you! If you've been inactive for a certain amount of time, we'll give you a nudge and say your box is about to go into standby. B: the customer can continue to use the YouView box as a perfectly good digital video recorder. The ribbon cable connector to the lid button had not latched to the main PCB during re-assembly and came away when I lifted off the lid to check. Is it worth me opening up the box to see if I can spot a lose wire or blown capacitor etc? Had nothing to lose so I released it gently but it still didnt work when refitted. Some people have had success cloning the old drive to a new one link. Sourced one from eBay for about a tenner. Maintenance mode is used to recover your box when something has gone wrong with it. I'd plug the box back in. body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } wfscr.async = true; Only thing that was difficult was removing the old drive due to the sticky pad underneath it. Many thanks ordered a replacement hard-drive and fitted it as per the instructions above. West Sussex The aerial cable is securely connected to the Aerial In/Antenna In port. You can also buy the Youview box directly from Amazon, Argos, Currys, John Lewis, Richer Sound and Humax. This site uses cookies. YouView Box Hard Drive Replacement. Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. Easy to swap out. If youd like to join in, please sign in or register. @media (max-width: 768px){.better-responsive-menu .sub-toggle{background:#0077c5}} And that's with anytime calls to non-premium numbers. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); Thanks. However once in maintenance mode I keep getting sorry selected option failed. t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, " /> Ionic Industries I used Gparted as I am running Linux Mint. Is the soldering easy or should I take it to a hifi repair shop? Just want to say Thank You. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. The prompt only appears for a few seconds so be quick! Another easy check would be to measure the output voltage of the power supply to make sure that hasnt failed. Brilliant! Unless the drive is an AV grade model it might not last as long as an AV grade drive. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. They have confirmed on their forums that it is not the case, but by all accounts the call centre staff are still misleading people.. Or just poor product knowledge. The maximum is probably 1Tb or 2Tb as there is some sort of addressing limit on some computer systems for drives above 2Tb. Read honest and unbiased product reviews from our users. Or maybe not. BT Vision+ Pace DiT7431/052B Box. After slotting the new hard drive in place fit the lid and turn the box over again so the new drive and PCB are resting in the lid. This site uses cookies. From my experience just the same size or bigger, the YouView drive had lots of tiny partitions at the front end but the main one was 850GB (this being a 1TB drive). One other thing to note, my HDD was held in place by not only the screws but also a very sticky foam pad. And BT reps have publicly stated the box will continue to work. YouView TV Ltd 2023. Thanks again. People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. } Mine actually had a Seagate ST500VT000 fitted. Many Thanks. The only thing that will cease to work are the BT subscription channels (and any recordings from those channels) and the BT TV app. Thankyou ! DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. The connections are the same so any of the brands are interchangeable.
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