We will work directly with the retailer on these issues of consumer returns. Keeps user information for session identifier after the user has logged in. Go to Maersk One Stop Import Solution (MDDC) website. Stores Boolean values to check whether website must be animated. text-transform: uppercase; FREE TIME: Free Time is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS (10 containers per search) Reset. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Sticky session ID used in load balancers. however not all transactions will be guaranteed. This domain is owned by Doubleclick (Google). *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. It . Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Please enable scripts and reload this page. In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . .eg-eyebrow a { If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Search your BL number in the provided column. Ends on the day that the empty container is gated-in at the agreed port or terminal. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Postal Service, give it to your mail deliverer or drop off at your nearest post office. Newark - first 6:00 AM following container discharge Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Limited same day appointments will be available for certain transactions. P.O. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. .eg-eyebrow-left { The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. The tags are re-editable. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. About }. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Please enter container IDs (Maximum 10 Entries). Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. By pressing accept you accept such use of cookies. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. Free Flow/Peel Pile Requirements eContainer is the tool which enables easy access to search for empty delivery locations. . The Northwest Seaport Alliance Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . You can provide your consent by clicking Accept All. Vessel Schedule Find the right route, get Maersk office locations, discover local solutions, payment options and more. local information. CLICK HERE Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. eContainer is the tool which enables easy access to search for empty delivery locations. You may be trying to access this site from a secured browser on the server. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. If your item is defective, you have one year from the date of purchase to return it. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. Eagle Marine Services, Ltd document.write(new Date().getFullYear()). Local Information. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. Free time: Working Days Remembers if the user accepts or rejects the Cookies Notice. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. form of the original payment, such as credit card or PayPal. Activity location codes for demurrage and detention, Submission of release request instructions. Allows customers to track cargo , check sailing schedules, make bookings, and more. Expiry Date: Until further notice UIIA Notification Region. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. These days will be countable days within the free time period for detention. Choose the Place of Delivery (POD) of your shipment. Allows the user to access multiple applications by using single sign-on. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. .eg-eyebrow div { Get updates on terminal schedules and other notices. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Registration required for some services. To subscribe to equipment return notifications via email enter your contact information. The eContainer application will advise where to return an empty container in a given metropolitan location. Your complete guide to shipping to and from United States of America. Empty container return locations Use the below overview to determine where to return empty containers in Canada. At inland port locations owned by ports (ie. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Look up rates for new shipments and inland tariffs. It will also provide a re-delivery number should the container be an off-hire or one way. Incorrect email and/or password was entered. Holiday Schedule @media(min-width: 769px) { Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Please do not arrive without an appointment. Shipping Line Contacts Status , Copyright 2021 Advent eModal. display: flex; Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Finding solutions and creating opportunities is the name of the game. Please enter your Evergreen account number and zip code to activate your online account below. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Each appointment therefore is valid for two hours when including grace periods. Stay up-to-date with all the current export receiving dates. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. The tags are re-editable. A portal for shipping and transport information. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Our team is here to help deliver best-in-class service to our customers. |. Long Beach - first 3:00 AM following container discharge Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. All free flow piles must be picked up within 3 days of discharge. Container : 60 containers max. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. New Orleans - first 8:00 AM following vessel departure Request. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Where do I return my empty container? within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. A platform for our supply partners . Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. color:#fff; Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. We refund the returned merchandise within 8 business days of receiving the items. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Remembers the users default region landing page. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Start your search for the right partner for your business. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Learn more. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. We handle a wide variety of cargo. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Reefer container with IMO follows Reefer. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Direction: Import Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? If you have not, or just want to be sure, you can search the list we . This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. width: 20%; DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. of the UIIA. However not all transactions will be guaranteed. This will benefit all trucking companies . The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Email Address. Collects IP address of visitors, date/time of visits and visit time. 2/27 (https://bit.ly/3IGNRwz) and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Sets session expire time for the user across multiple applications. .eg-eyebrow { Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Please note that personalized items, food and live plants are nonreturnable. YouTube is a Google owned platform for hosting and sharing videos. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. After 90 days, there are no returns.Mini and Micro Paks may not be returned. } Tampa - first 8:00 AM following vessel departure. Here is how to check the appointed depot information for empty container return. COSCO: (866) 502-6726, 614 Terminal Way, 8, 2021 in order to access the terminal. Average ship times may be longer than expected. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. flex: 1; PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Import Refrigerated Cargo - CY Deliveries - Price Increase. The queue lot will be open during this time to allow truckers to park and create an appointment. font-size: 15px; If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Subscribe for UIIA EMail Notification. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. details, All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Gate Opening Hours vessel tracking, port schedule, access rates of exchange for your selected We do not accept C.O.D. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. example: YMLU8990900) in the box below to get . Empty return locations can change any time without notice. Reminder: Appointments are mandatory. Box 2985 Appointments will lockout 30 minutes prior to the start of each hour. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. deliveries. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button As a standard, our returns policy is the following: No unauthorized returns will be accepted. Enter your email address and Password below. .eg-eyebrow-left { Please login or create an account to access online services. We are a leading container gateway in the United States. Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. All rights reserved. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. Remembers the users tracking preferences on www.oocl.com (e.g. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). Motor Carrier SCAC. text-align: right; Ends on the day that the full container is gated-out of the terminal. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. text-align: center; Modified on: Thu, Aug 30, 2018 at 11:23 AM. .eg-eyebrow-right { } ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Pack your return securely, in the original package if possible. When your package is ready do one of the following: For the U.S. tracking by Bill of Lading, Booking, Container, etc). Customs Accepting Evergreen, COSCO, CMA, APL & OOCL. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). } Please enter container or bill of lading IDs (Maximum 50 Entries). Please key in your Shipping Line name for each terminal. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 Los Angeles - first 3:00 AM following container discharge Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. of Agriculture Usually used to maintain an anonymised user session by the server. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. then select the "region" for notification. Our terminal partner websites and additional information on demurrage payment can be found here. Canada - Toronto Empty Container Returns. Empty Return Instructions & Vessel Schedules. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . The eContainer application will advise where to return an empty container in a given metropolitan location. We rely on your consent for placing on your browser cookies which may collect personal data about you. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Read more. Click on DnD Calculation tab. Related Articles. Need a custom quote or want to discuss your options. Weve had a problem submitting your entries, please try again or check back later. color: #FFF; 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. } At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. You should be receiving a notice. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Pacific Maritime Association Richmond, VA 23237. Country: United States Non-operating reefer (NOR) is considered as Dry Container. } Shop our 'Positively Playful' collections! width: 80%; background: #107661; If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. Limited same day appointments will be available for certain transactions. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Where do I return my empty container? Your online behaviour could be followed by these third parties. 2400 Elliham Ave, Bldg D Prevents unauthorised use of login credentials or access of system. Our warehouse is currently experiencing delays. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Port of Los Angeles display: block; When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Don't miss out on sales, new arrivals and more. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading.
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