Some engineers and systems took this to mean that if we remove the meters at these dormant locations, the system would not have to charge future new customers the price for upgrading their old water mains until the freed-up capacity was allocated to new active connections. In the case of choosing a meter read system, we suggest that the meter supplier provide you with a list of systems that uses their meters so your system can check out the pros and cons with other systems that are using the meters. TRWA does not recommend any product, supplier or person and leaves that decision up to each system. R02 includes a pool and lawn and landscape irrigation of the lot as long as there is no separate irrigation meter. <8E> <8E> <017D> What options do we have to address this issue? The meter and/or wastewater connection is for the sole use of the Member or customer and is to provide service to only one (1) dwelling or one (1) business. This only works for meter reading and does not solve the issue of access for repairs and emergencies. A: This is certainly a tricky situation but its one that many TRWA systems have faced when trying to enforce their tariff or district service policies. If your new meter is a 2-inch or smaller positive displacement meter, the straight pipe runs are not required for the meter to be accurate. Box 13087, <88> <88> <02C6> As a general rule, the only difference should be in base rates based on size of meter as indicated in the TRWA Sample Tariff. /Registry (CourierOPBaseFont1) While the board of directors is keeping the old monthly charges and rates, we only have a base rate for 1 -inch meters. However, due to some political maneuvering several years ago, some exceptions were included in the Texas Administrative Code that allow the commissions executive director to permit master metering when applicable. /CIDInit /ProcSet findresource begin Do we have to provide water to the new meter on this line? <0D> <0D> <000D> 5' 0000000015 00000 n Do I need to calibrate the meter? Some of this cost will be paid by these new customers once they start paying their monthly water bill, but the previous customers not only have been paying for what it costs for them to receive water delivered to their homes, they have also been paying a bit extra toward the complete debt-service for all existing capacity. [tF]JJfSHYs8n?G?#ZS^n#E|WHxt2o1BBb.el+Dijwv-7ajcn7mY 6ii>a!0Y7"9ET3 In fact, there are laws about meter tampering, damage and diversion if a person is caught or found guilty of messing with a utilitys meters. Instead, growth should pay for growth, even if a current member is responsible for the new growth through the addition of a second meter on their property. 36 beginbfrange The systems and engineers said that if these old dormant tap locations wanted to be re-serviced and if upgrades were required, the present landowners where service had previously existed would have to pay for those upgrades. <99> <99> <2122> Use some water out of the storage tank (ground or elevated). >> def Re: US travelers connecting in AMS what are the rules now? Q: What is the purpose of the restriction on multiple connections to a single tap rule? <84> <84> <201E> 67.016(d) provides that a corporation may make water or sewer service conditional on ownership of the real estate designated to receive service and from which the membership or other right of participation arises. Subsection (e) authorizes a corporation to cancel a persons membership if he fails to meet a condition of service prescribed by the corporation. Do you have a source for best practices when planning to deal with this issue? <<9e8032b06c2c514a87349e8822134d26>]>> You should start by notifying these customers that you have observed people living at these residences and cite them to the relevant TCEQ rules and provisions of your service agreement relating to having only one residence per connection. %OEG+HqH\9-:Y2=Ht),h1#d W% `9B-eR+0 Other systems are installing AMR Meters for the first time, installing AMR Meters in high density or high-traffic areas or upgrading to AMI meters. I am not aware of any legal or state regulations that would prohibit this, but I caution your board to look at every conceivable contingency and try to address them before agreeing to this free meter reading offer. The larger the meter, the greater the amount of system capacity that must be kept in place for that meter. These references clearly state that the meter belongs to the corporation and is to be maintained by the corporation. endcodespacerange <9E> <9E> <017E> Then when these other services are discontinued those meters are removed by the utility that owns the meters, not the customer. /CMapName /Times-RomanOPBaseFont0 def During these discussions, we talked about vacant and dormant taps to see how the agency would rule on a cost of service appeal if the system were to remove these dead taps to free up system capacity for other applicants along that water main. However, if your homeowner needs a 1" or larger meter, then the requirements for non-standard service as outlined in Section F. of the TRWA Sample Tariff would apply, including an engineering study for each oversized meter. My question is, how do we verify the boundaries of properties for this purpose? In either case, the utility must ensure that fees are assessed fairly. 363 0 obj <8A> <8A> <0160> ~0r; Statewide Photo Campaign Promoting Drought Awareness Launches August 5! startxref TRWA has always recommended in our sample tariff that All meters be installed on the property designated to receive service. Using this policy keeps the system dealing directly with the property owner and member of the WSC or the customer of the district instead of having to deal with a property owner or future property owner that doesnt want someone elses meter and service line on their property. /Ordering (UCS) The assumed population equivalent per connection should be indicated. <9D> <9D> <2022> Next write down the master meter reading on the meter to be tested. 362 0 obj The NSF 61 is the standard for all pipes, repair clamps, and any other fitting or material used in a public water system. Well get someone to demonstrate the rate template weve designed and provided to systems across the state. For example, the Service Rules and Regulations of the TRWA Sample Tariff, Section E, states: An apartment building, condominium, manufactured housing (modular, mobile or RV) community, business center or other similar type enterprise may be considered by the Corporation to be a single commercial facility if the owner applies for a meter as a 'master metered account' and complies with the requirements set forth in PUC rules, this Tariff and applicable law. TRWAs Sample Tariff, Section B provides additional detail, requiring compliance with PUC, Chapter 24, Subchapter H rules pertaining to submetering. One requirement under PUC rules is that the owner who intends to bill tenants for sub-metered or allocated utility service or who changes the method used to bill tenants for utility service must register with the PUC in a form prescribed by the commission. fA=~0xO}wASICHzKnp[o <8D> <8D> <2022> When a system sees that there is inequity in their current rate structure causing some customers to subsidize the water usage and capacity requirements for other customers, the board ought to rectify the situation by amending rates. If there is reason to believe a dangerous or hazardous condition exists, the corporation may conduct a customer service inspection (CSI) to verify the hazardous condition and may notify the local county health office. A: This is definitely not a new question - many systems have faced this situation over the years. With regard to your 1.5 inch line, please note that the TCEQ Chapter 290 Rules state that a 2 inch main line size is the minimum to be installed on any public water system. From this, they can develop a plan that best provides service to the entire development considering the wishes of the developer and the system. Extension of pipe(s) to transfer utility service from one property to another, to share, resell, or submeter water to any other persons, dwellings, businesses, or property, etc., is prohibited. endstream endobj 70 0 obj<> endobj 72 0 obj<> endobj 73 0 obj<>/XObject<>/ProcSet 79 0 R>> endobj 74 0 obj<>stream All new customers or applicants for water service use some of the systems existing facilities and capacity that was already in place things like pipe lines, tanks, wells, pumps and so on. TRWA has provided numerous training sessions at conferences and at water system offices to demonstrate the impact of larger meters from a revenue impact as well as regulatory requirements. lmr19a9s;rw;A$PsI@mr+9pB? trailer These cost-of-service issues have subsequently been transferred to the Public Utility Commission of Texas (PUCT), which has been very pro-consumer when addressing complaints. Present Ave. Daily Flow (B 6 + B 7 ) Single family - include all single family homes, mobile homes and seasonal dwellings in this category. Systems generally dont want to extend their liability onto or across private property to read meters or make repairs after dark within a private property on the off chance that frequent trips onto that property raises the chance of some type of accident or damage to the owners property or tenants. The member knows that resale of the water for a profit is not allowed. I was told the meter was installed when a relative lived in a trailer on the far end of the property, but the meter has not been used for many years. <9E> <9E> <017E> <002D> If your system refunds memberships then the original member should get their membership back and the new property owner should pay for a new membership. to TCEQ rules regarding elevated storage, the number of connections that are allocated to the tract will be four, because that allocation is determined on the number of meter connections. 1616 Rio Grande 10. Published February/March 2021 (Issue 1 of Quench). 0000001146 00000 n Prior to initial connection of any Customer other than a single-family residential Customer, the District's Engineer shall calculate . \\~;XBM?!GIjM_% ]$N6+ A;#-^V_J_K_Z!m?oW16d pzpDu@N_D}v54}aM,7=?9?rIh:O7U`BVM[np`&6+mC-Ot6)Rz 6+VM?mHAMA5i }l& <86> <87> <2020> We don't know what size the line is behind the meters or how they have them hooked up. Q: We have a convenience store and a chain restaurant using the same meter. A: TRWA hasnt tracked the number of systems that have installed electronic read meters, whether they be the AMR (drive-by) or AMI (instrumental gathered information) meters. endcodespacerange Even if the customer would only need standard service, TRWAs Sample Tariff includes the requirement that the property of the applicant/ member shall be inspected to ensure compliance with state required Minimum Acceptable Operating Practices for Public Drinking Water Systems as promulgated by the Texas Commission on Environmental Quality (TCEQ) or successor agency. The base rates for larger meters should be set to pay for these larger required capacities instead of making the customers with standard size meters subsidize the customers with bigger meters that place more demand costs on the system. Going back to my earlier example, if a current customer wanted a new meter placed at the end of a road a 1/2 mile past the end of the existing water line, that new customer should pay their costs for extending that line and not have that cost be paid for by the rest of the members. 36 beginbfrange Fax: 512.472.5186 startxref IQ-EQ | 110,749 followers on LinkedIn. The normal straight run of pipe prior to the meter is five times the diameter of the pipe. <81> <81> <2022> Define Equivalent Single-Family Connection. <98> <98> <02DC> This is a hard line for systems to take, but otherwise you are operating on an honor system in which the applicant has little incentive to uphold his or her end of the bargain. This can lead to lawsuits and fights between neighbors and family members, and often the utility ends up bearing the brunt of these clashes. xb```a``Jc`f`ed@ Ar,8-O00/2\B;wOg`Xl_SKl}w>5">%QPH2F50e00,c 5RJf5v zn ' +\AF> Using the formula 3.14 X Radius X Radius X Height X 7.48 (gallons per cubic feet) you can calculate the number of gallons of water added to the storage tank. The average daily flow for domestic use shall be calculated at the minimum rate of 100 gallons per day per capita (gpdpc) and an Equivalent Residential Connection (ERC) of 2.5 persons per single-family residence and 2.2 persons per multi-family and mobile home units.. 0000036396 00000 n D/^&H Payment of these fees are reimbursable if and when the District sells Bonds for that purpose and the TCEQ . The best way to verify whether a customer has a prohibited second connection is by performing a new customer service inspection (CSI). /CIDSystemInfo <96> <97> <2013> (1) The requirements contained in this section are to be used in evaluating both the total capacities for public water systems and the capacities at individual pump stations and pressure planes which serve portions of the system that are hydraulically separated from, or incapable of being served by, other pump stations or pressure planes. Would the individual use the company vehicle or his own? Q: We have several members who have second living residences at their home, but only one meter. /Registry (Times-RomanOPBaseFont0) There is nothing that prevents a customer from having a separate meter just for their irrigation system. :RA%_Xo($N4jKA$iH~5]_]_W_4_'MAzcbhS Gj,+ NPt%TJMvM'B!41F"#4_M}:C?o_o_Z__^_,bD-CF`s;7Qfdcq12FnfhPM4w*`Rthj7v>N2nAqNtF?ON~kEWTB}WLO'?~_Kjjv?ijpU5l%.^=8I>5jtLd%-A^XABL4"?DDDD~~/a?i{`TG{`_+IW21 ffy./HZU"L3FRCa;5.Z qa?C$;VY!v +rxO%}^F'dvwtkV~JW_k#Nq|o|!mm+DcWS62q}9jQi|:{MT'^K{Ul%kr#x~jBXDvK{!ZoI";NaZa4?AWuAR#kM4Nh0Ai#'A"""!D~" }~},Tv;R*2@YDxw4& f0OeqXYDtc/DCXt(P 4(A|;Z <09> <0A> <0009> /CMapName /Helvetica-ObliqueOPBaseFont5 def Next, the utility should contact the systems engineer to obtain a study showing how the number and location of the different dwellings are situated on the tract of land. Check to be sure these references are included in your tariff and if so, the member would be prohibited from extending service from one side of the road/alley or across a property line to provide service to a neighbors property not designated to receive service according to your tariff. Institutional 4. A new membership fee should be required for each new meter. If a system has a trailer park, RV park, apartments, and so on being served by one meter, the TCEQ doesnt count it as one connection but either counts the number of spaces being served or calculates the capacity needed by size of meter. <00A0> Q: One of our members sold their property and land but did not transfer the membership. What a system considers to be reasonable access may vary. The impact fee and other front-end capital improvement fees also remain with the existing tap and location and should never be transferred to another property for the same reasons above. Wouldnt it make sense for the owner to have to pay the cost of extending the line(s) out to those structures? A: New meters are supposed to be calibrated and ready to use when shipped to systems. Id like to offer an observation though, based on the information from the TRWA Sample Tariff. CMapName currentdict /CMap defineresource pop Single family Non-Residential Flow (gpd) # Users 2. <96> <97> <2013> 0000000766 00000 n <7F> <7F> <2022> Only the labor to reinstall the meter, a new customer service inspection fee, the BPAT test if there was a backflow assembly there before, and the refundable membership fees could be charged to the new applicant at that previously served location. Master metering is only applicable when it is a single piece of property, not two different tracts. <9B> <9B> <203A> Then a straight run of pipe at least three times the diameter of the pipe after the meter. Total non -residential 6. In the event that the placement ends up being wrong, the PUC would likely side with the owner in a dispute about relocation costs because they would see it as the utility shirking its responsibility to exercise due diligence when it set the meter in the wrong location in the first place. 389 0 obj <>stream 0000000903 00000 n This certificate should meet the TCEQ master meter test requirements for initial installation of the meter. #9: "We're already listed as very high risk. Each system has to check references, call neighboring systems that use the same product or professional, and verify to the best of their ability the facts before purchasing materials or entering into a contract. In addition to the cost of the meter installation as well as any upfront impact or buy in fees. 0000001086 00000 n <99> <99> <2122> <84> <84> <201E> In this case, applicants pay for what is necessary to provide them with their individual service, including his or her part of line upgrades, wells, tanks or treatment capacities before receiving service or entering into a service contract; the system pays for any facility capacity in excess of what the individual needs. hb```m ea>O)~N7vy)20:sLr Throughout my time at TRWA, I have seen too many systems that have allowed customers to dictate where they wanted their meters to be set. A: This is a common problem for older systems as they try to come into compliance with newer rules. 0000001107 00000 n We would like to have the chain restaurant apply for and install a meter since the convenience store has a meter and active account. What can we do if the owner of the membership denies that someone is living at the second residence? Sometimes multiple lines from multiple meters can become a maintenance nightmare because all the lines, meters and valves look the same. <00> <00> <0000> endstream endobj 5 0 obj<>/Width 2550/Height 3300/BitsPerComponent 1/ColorSpace/DeviceGray/Type/XObject/Name/background_2/Subtype/Image>>stream )-__@u{{z"|RDQG|G2`4Y M6 oaomo[^W[zWJ+wCV <81> <81> <2022> A: The TRWA Sample Tariff states that a meter is to be set on the property designed to receive service and the owner of the property has to be the member of the corporation. Well meters required by 290.41(c)(3)(N) of this title (relating to Water Sources) shall be calibrated at least once every three years.. However, there are some situations where a brand-new meter is installed, and it doesnt register correctly. <90> <90> <2022> <91> <92> <2018> <0D> <0D> <000D> Other TCEQ inspectors have assessed the capacity requirements on the 2-inch meter size which industry standards deem to be eight times the normal capacity of the 5/8 x 3/4-inch meter, regardless of the number of trailers on the other side of the meter. However, most of the time there isnt an easement filed between the two neighbors for the meter and service line from the front property to the back property being served. What should we do with these boxes? <09> <0A> <0009> This letter should outline the PUC requirements for an accurate metering of water per connection. It is best to work with your customers so that a reasonable solution can be found. -C BiOUuI jL33Vl4N2ZMA z&;~^*9KDzBW~Q(p7rp>dIi=7}%I~y[$+q_3i-#yzqwTxj/,Rz@S| (~x@dn <96> <97> <2013> o0?LgGt{Cifk_Kat2'~ez{*R,r08e0@Bf1+oxG t%&L!XD(gTn6"LXa9t> Getting customers to understand is sometimes challenging. Would a hose running across the potential users property, across the alleyway, and across about 10 feet of the members property be allowed? /CIDInit /ProcSet findresource begin If the customer still feels that the meter belongs to her then it may be helpful to give her the phone number to the PUC so she can discuss her concerns. Billable flow (B 1 + B 5) 7. <9A> <9A> <0161> <85> <85> <2026> Whatever the reason for requesting a second or third meter, they get irritated when they are denied the other meter (or told they will have to pay the cost of paralleling the line) while the person behind their property is enjoying a meter on their property. The elimination of external parts should reduce the need for re-reads due to malfunctions. <7F> <7F> <2022> R02 - Single Family House (larger than 5/8 " meter). Those base rates dont have to be the actual meter size equivalent listed in the TRWA Sample Tariff, but one of the reasons/ justifications for a higher base rate for these larger meters is the TCEQs capacity requirements that each system must maintain. each new commercial connection and $1,000 for each new residential connection. Examples of Equivalent Residential Connection in a sentence. As it relates to the propertys location within or outside of a city, or its participation in any government-assisted or subsidized housing programs, it will be the owners responsibility to notify any necessary authorities of the new source of water, if required, since the system is merely supplying potable water to the property from a master meter. Even a temporary hose hook-up is prohibited since that is a violation of the conditions found in your customer service application and agreement. Therefore, existing customers have been paying for extra capacity for many years and these new customers are being asked to provide a portion of the cost associated with the capacity they will be using. There is an automatic gate that only works by remote and we do not have access to it. He does not want us to move the meter outside the fence for safety reasons. 0 {e9Q $b@;l0$" My question is what is considered access? Irrigation with separate irrigation meter is a separate Type of Use. end Q: How important is the NSF 60 certification on meters or does it even matter? e. The Corporation shall require each Member to have a cutoff valve within 2 feet of the meter on the Members side of the meter for purposes of isolating the Members service pipeline and plumbing facilities from the Corporations water pressure. %PDF-1.5 % <0D> <0D> <000D> For Tract 2, the engineer assumed 24 equivalent single family connections, and a meter connection count will be four. We have some meter boxes that do not have a meter as they were either pulled for non-payment or the owner requested them to be removed. <8D> <8D> <2022> connection (living unit equivalent) that for the purposes of this Amended Agreement shall be Six Hundred Fifty -tjOXWIR-9L#|qAH)=ya[AXO>_u 9U]](M:?`^V a/X`jsV60;aC}18Y_{/c%nmVlf.0FVL We want to be fair, but we also want be responsible. How do you protect the integrity of the system when you do not know the background or intent of the person performing the volunteer work? <]/Info 87 0 R/Prev 844706 >> 0000006201 00000 n In order to correct the issue, the system must first have supporting language in its tariff. <9F> <9F> <0178> Now climb the tank again after the well pump is stopped and measure the height of water again at the manway. <89> <89> <2030> 8P_zz[__z-os%DtGDrJb"" )A pc#P3C"!GB448]o_ AtCCk*AC)ADc90cLrU If your board would like for one of TRWAs staff to attend a meeting to do some rate training, please contact our office. If your 1.5 inch line is already overloaded, then the WSC is responsible for paying for the difference in costs from a two inch line to serve the single applicant to the 6 inch line your engineers say is required to install. 12 dict begin We think this might turn into a public relations problem. <9D> <9D> <2022> /Linearized 1.0/O 364/H [ 766 341 ]/L 852074/E 53543/N 18/T 844716>> Published in May/June 2020 (Issue 3 of Quench). <91> <92> <2018> HWn8}7vR}\d.P`! >> def Big problems can occur when either of the properties changes hands. =4$y]/%(%DL pSaU0t}% tAkmBxJ _`TzJjzm*cUxh$IRJ\&O N'>Mg2:I&L=w.- ?A~}TmCi6?IV PnzN' k~"KcJMi?kvEw-a]z}k#AUGH}+ImKefXv~i^v0~Lz_ANxO}toc3X] u:^on}{_ZT_[=u?Z-?ZI{_oVVt}U&/z^mZowam}Mc*)Xk}v>51KuR[M45qQQE{N?ToTvM;,t_KvN=< SM4'e`]'vx\R"""""#[l&`Me!0|Ez/hDDDDDDipPL,qD_{nb~@ 7dnUEh(}|Df1emQ|DGX%A7q3+;* 2r'dDg&J":' tQT[NO1;Z" 0a;AS#ii
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