All submitted reports are confidential and will never be shared with the listing owner. We want to do anything we can to make each experience worthy of your best possible rating. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Is there any way to get feedback of a particular seller on tradesy like they do on ebay? Looking forward for receiving all my purchases on time. The buyer has your merchandise and Tradesy has your funds. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. Apparently they resell the items on another site. Best of luck to you! This is to enable you to attract customers. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. The high costs and slow pay earned Tradesy a substandard Husl$score. You will see your earnings have already had the selling fee and payment processing fee deducted. Everything went to expectation. The platform enables you to find a luxurious wedding style at a fraction of the cost. And if you sell more, then the fee increases to 19.8%. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. I'll be checking with you first on all my luxury purchases. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! What is the fee schedule for seller's selling on tradesy? For items priced at less than $150, the payment processing fee will be just $5. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. I was anxiously hoping that I made the right decision to purchase this item. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. They refused to refund me back the money. You can see more about making an offer and settings, Welcome Tradesy Sellers! Learn more here. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. To us, your feedback is everything, wed love to hear from you. You'll find more information on how to return an item to a Professional Seller just here. New Menswear. It goes against our guidelines to offer incentives for reviews. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Took a chance. i bought a bag for over 700$ this is my 4th purchase. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. They were well-packaged and beautiful. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. The bag was in perfect shape. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. I deleted tradesy from my list. We were blown away. Thanks! Once the whole process is complete, Tradesy will top up your earnings. Thanks Tradesy. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. IT DOES NOT! Great sales and super easy to shop for whatever you're looking for today. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. In addition, the high costs and slow pay has made customers question Tradesys professionalism. Past experience, selection of merchandise and pricing. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. no one likes to get ignored, especially when spending a thousand $$$$. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. I sold a Gucci bag in December and shipped the bag within 24 hours of the sale. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! This means that you can only list 250 products per month. You can use this space to go into a little more detail about your company. has things improved for sellers? Excellent site! Frequently Asked Questions Related To Tradesy. Is it true that if i were to sell an item i have to wait to get my money to see if the buyer is happy with purchase! Literally no other app does this. Moreover, you also are not permitted to create a single listing of multiple items. Smaller size different color! We want to do anything we can to make each experience worthy of your best possible rating! Well the messed up big time with my bag, see it was authenticated by a very reputable company. i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. For sales over $50, Tradesy deducts commission of 19.8%. Banking services provided by Piermont Bank, Member FDIC. Do they really expect me to send them ALL the video footage and photos I took of the item?? Hi There,We recently received your feedback and wanted to follow up with you! Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. Another seller has started a class uit action. Many online sales platforms have problems attracting customers to their sites. New Arrivals How can i change the photo in my listing. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. The Nice BB is beautiful. i purchased a $400.00 bag and have not heard anything from the seller. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Why/how this company is still in business is beyond me. Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. All orders on Vestiaire will use their prepaid label shipping option. The high costs and slow pay earned Tradesy a substandard Husl$score. I have used you guys in the pass, Great Customer Service. Sell the bag on our site! TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. Why is it so secretive to tell me the exact return reason?? Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. Tradesy is also looking after its sellers. - just as described by the seller. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. I Love shopping on Tradesy. As a seller, you can also propose offers to users that liked your items. New members on Tradesy receive a $25 discount on their first purchase above $199. Our experts review all listings before they are published, and passing our item review is easy. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. Cookie Notice This figure means eBay is much larger than Tradesy in terms of the overall market and audience size. Any item priced below $100 USD has a fixed selling fee of $12 USD. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. Tradesy, just like Poshmark, offers free unlimited listing. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. Now it is Vestaire and nobody will help me. However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! Thanks. We want to do anything we can to make each experience worthy of your best possible rating. The seller was Brandville so beware! Sign up today and take advantage of its excellent features with its 14-day free trial! Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. In contrast, Tradesy does not offer as many tools for sellers. This chat rep advised me to reached out to the returns department at returns@tradesy.com. We only have so many days to confirm that we will have the item will ship in a timely manner. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". I have read on other sites that Tradesy keep the returns and seller is SOL. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Thank you If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. I have removed all my items from this shady scam company. The only time you can get a full refund on any item or get compensation for a wedding item is if the seller misrepresented or misinformed you in the advertisement. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: My 2nd purchase on Tradesy and just as good as the first. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. I'll never purchase anything from this scam company. So I'm praying I can find one thing that j actually like that is not fraudulent! FAKE prada duffle bag and im done. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. Thank you! Can You Pay Off a credit card with another Credit card? Tradesy will also ensure that the item's quality will not be compromised due to several shipments. One seller was screwed out of 2,500 and never received her property back. Tradesy enables you to save. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me.
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